Privacy Policy

Who we are

This website is operated by Alif Ovens, an industrial bakery equipment manufacturer and exporter based at B-213, Kanara Business Center, Laxmi Nagar, Ghatkopar East, Mumbai 400075, India.

For anything in this policy, contact us at alif@alifovens.com or on +91 98197 70043.

What information we collect

We collect only what we need to answer you and quote for equipment.

Enquiry form: your name, your email address or WhatsApp number, your country, the equipment you are interested in, and any details you choose to write (for example your production target, fuel and floor space).
Direct contact: if you message us on WhatsApp, call, or email us, we receive your number or address and whatever you send us.
Server logs: like any website, our hosting provider automatically processes technical data such as your IP address, browser type, device type and the pages requested, in order to deliver and secure the site.
Visit statistics: we use privacy-friendly analytics from our hosting provider to count page views, referring sites, countries and device types. It does not use cookies and does not track you across other websites.

We do not ask for payment details on this website, and we do not knowingly collect personal information from children.

How we use it

To reply to your enquiry and prepare a quotation.
To plan production, packing, shipping, export documents, installation and after-sales support if you place an order.
To keep the website secure and working, and to understand which pages are useful.
To meet our legal, tax and accounting obligations.

We do not sell your information, and we do not send marketing messages unless you have asked us to.

Services we rely on

A few features on this site are provided by other companies. When you use them, they may process some of your data under their own privacy policies.

Web3Forms delivers the enquiry form to our email inbox. Your form entries pass through their service.
WhatsApp: buttons that say WhatsApp open a chat with us in the WhatsApp app or website. WhatsApp handles that conversation under its own terms.
YouTube: product videos load from YouTube only after you press play. YouTube may then set cookies and collect usage data.
Google Maps: the map on the Contact page is loaded from Google, which may collect data and set cookies when the map loads.
Our hosting provider stores and serves the website and may keep the server logs described above.

Only the service providers listed above, and, where you place an order, the freight, packing and customs partners we need to deliver it. We may also disclose information if the law or a public authority requires us to.

International visitors

We supply bakeries in many countries, so your information may be handled in India and in other countries where our service providers operate. By contacting us you understand this. We take reasonable steps to protect information wherever it is handled.

How long we keep it

We keep enquiry details for as long as needed to deal with your enquiry, any resulting order and after-sales support, and as long as the law requires us to keep business records. If you would like us to delete your enquiry sooner, just ask.

Your choices and rights

You can ask us to tell you what information we hold about you, to correct it, or to delete it, and you can withdraw your consent to us contacting you at any time. Depending on where you live, laws such as India's Digital Personal Data Protection Act, 2023, and data protection laws in other regions give you these and further rights.

To make a request, email alif@alifovens.com. We will respond within a reasonable time.

Security

The website is served over HTTPS and we limit who can see enquiries. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we take reasonable care.

Changes to this policy

If we change how we handle information (for example by adding a new service) we will update this page and its date. This policy was last updated in September 2026.